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Written by

Md Abdul Wahab Juardar

Date: 9th December, 2025

Introduction:   In the evolving landscape of organizational decision-making, evidence-based management (EBM) has emerged as a critical approach to improving efficiency, effectiveness, and sustainability. Designing evidence-based management solutions involves integrating scientific research, organizational data, and practitioner expertise to develop informed strategies and policies. In any research study explores the methodologies and frameworks that guide the development of EBM solutions, emphasizing the role of empirical evidence in shaping managerial decisions.

By systematically analyzing data, evaluating best practices, and applying theoretical models, organizations can minimize biases and enhance decision-making processes. This study aims to bridge the gap between research and practice, providing insights into how businesses and institutions can implement EBM strategies to foster innovation, adaptability, and long-term success. The findings will contribute to the growing body of knowledge on data-driven decision-making, offering practical recommendations for organizations seeking to enhance their management practices through an evidence-based approach.

Identification of Problem: Limited Access to Mental Health Care in the United States.

                    Description of the Problem:

A significant problem in the mental health landscape in the United States is limited access to mental health care, which is exacerbated by provider shortages, systemic barriers, and inequitable distribution of resources. Millions of Americans struggle to receive timely, affordable, and effective mental health services, particularly in underserved and rural areas. The lack of accessible mental health care leaves a large portion of the population without support, often leading to worsening mental health outcomes.

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                  Context of the Problem:

1. Shortage of Mental Health Professionals: The U.S. faces a severe shortage of mental health providers. According to the Health Resources and Services Administration (HRSA), over 150 million people live in designated Mental Health Professional Shortage Areas.

Rural and low-income areas are disproportionately affected, with fewer psychiatrists, psychologists, and therapists available to serve these communities.

2. Financial Barriers and Insurance Gaps: Mental health services are often expensive, and insurance coverage remains inadequate despite laws like the Mental Health Parity and Addiction Equity Act (MHPAEA), which mandates equal coverage for mental and physical health services.

High out-of-pocket costs prevent individuals from seeking help. Many insurance plans also impose restrictions on mental health care, such as session limits or limited provider networks.

3. Stigma and Cultural Barriers: The stigma surrounding mental health issues discourages many individuals from seeking help, especially in minority communities where cultural or societal beliefs may frame mental health concerns as a weakness.

A lack of culturally competent care further alienates diverse populations, such as racial minorities, LGBTQ+ individuals, and immigrants.

4. Fragmented Care Delivery: Mental health care is often siloed from physical health care, which complicates the management of co-occurring mental and physical health issues. A lack of integrated care systems prevents early intervention and coordination of care.

                               Impact of the Problem:

The consequences of limited access to mental health care are far-reaching and profound:

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1. Rising Prevalence of Mental Illness: Conditions like depression, anxiety, and substance use disorders are increasing, with untreated mental illnesses contributing to higher suicide rates, hospitalization, and disability.

The Centers for Disease Control and Prevention (CDC) reports that suicide is a leading cause of death in the U.S., with over 48,000 deaths annually.

2. Economic Impact: Untreated mental health issues cost the U.S. economy over $200 billion annually in lost productivity, increased healthcare expenses, and strain on social services.

Employers face challenges managing absenteeism, presenteeism, and reduced workforce efficiency due to mental health struggles.

1. Impact on Marginalized Populations: Low-income and minority communities face compounding effects, as poverty, discrimination, and lack of access to care perpetuate cycles of poor mental health.

Rural residents often travel long distances for care, causing delays in treatment or preceding it altogether.

2. Overburdening of Emergency Services: Without access to mental health professionals, many individuals in crisis turn to emergency rooms or law enforcement. This creates strain on healthcare systems and leads to inappropriate care.

                           The Need for an Innovative Management Solution

To address this significant issue, innovative solutions are required to:

  • Bridge the gap between mental health professionals and patients.
  • Make mental health care more affordable, integrated, and accessible.
  • Eliminate stigma through education and culturally competent care.

Examples of promising innovations include:

  • Telehealth and Digital Platforms: Expanding virtual mental health services to reach underserved and rural populations.
  • AI-Powered Mental Health Tools: Using artificial intelligence for early diagnosis, personalized treatment recommendations, and self-guided therapy.
  • Integrated Care Models: Embedding mental health services into primary care settings for comprehensive and seamless care.

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  • Community-Based Interventions: Training community health workers and peer support specialists to provide localized, affordable support.

    Comprehensive Literature Review:

By implementing creative, technology-driven, and community-oriented solutions, the U.S. can make meaningful strides in improving access to mental health care and ensuring that all individuals receive the support they need to thrive.

Mental health access in the USA is a significant issue, with numerous barriers including provider shortages, financial constraints, stigma, and disparities across demographic groups. The workforce crisis is a major factor, with over 150 million Americans living in designated Mental Health Professional Shortage Areas. Rural areas are particularly affected, with 60% lacking a single practicing psychiatrist. Provider burnout, limited psychiatric training programs, and workforce maldistribution are key contributors to this crisis.

Financial and insurance barriers also hinder access to mental health care. Even with the Mental Health Parity and Addiction Equity Act (MHPAEA), insurance coverage for mental health care remains inconsistent, often limiting sessions, imposing high copays, or excluding mental health professionals from provider networks. Out-of-pocket costs for mental health treatment disproportionately burden low-income individuals.

Stigma and cultural barriers remain significant deterrents to seeking mental health care. Public stigma and self-stigma are identified as barriers to treatment, particularly among minority and immigrant populations. Cultural competency is also a concern, with services tailored to diverse communities being less effective.

Mental health care is often isolated from general healthcare systems, leading to delayed diagnosis and treatment. Integrated care models, which embed mental health services into primary care, have shown improved outcomes, particularly for individuals with co-occurring physical and mental health conditions.

Technology has also been explored as a solution to bridge access gaps. Telehealth offers convenience, affordability, and the ability to bypass geographic barriers. However, digital mental health tools, such as AI-based interventions and self-guided therapy, are underutilized due to limited technological literacy and accessibility gaps in rural areas.

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Gaps in the Current Literature:

Despite a robust understanding of mental health challenges, the literature highlights significant gaps:

Limited Implementation of Telehealth in Marginalized Communities: While telehealth shows promise, existing studies fail to address the digital divide. Many underserved communities lack reliable internet access, digital literacy, or trust in technology-driven solutions.

Insufficient Focus on Preventative and Community-Based Interventions: Current literature primarily focuses on reactive care models, such as psychiatric treatment after diagnosis. Few studies address preventative approaches and community-driven solutions, such as mental health education or peer support networks.

Lack of Scalable and Cost-Effective Solutions: Although integrated care models and telehealth have shown success in pilot studies, limited research exists on how these approaches can be scaled nationwide to overcome systemic challenges.

Cultural and Linguistic Barriers: Most solutions assume a one-size-fits-all approach, overlooking the cultural and linguistic barriers that hinder access to care among minority populations. Studies lack comprehensive frameworks for culturally tailored interventions.

5. Mental Health and Primary Care Integration: While integrated care models have been proposed, there is insufficient evidence of their long-term sustainability and funding models in real-world settings.

Proposed Solution: A Comprehensive Digital and Community-Based Integrated Care Model

                      Overview of the Solution:

To address the gaps in current knowledge, I propose a hybrid solution combining telehealth, AI-driven tools, and community-based interventions. This model integrates mental health care into primary care settings while leveraging technology to improve access, affordability, and scalability.

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 Key Components of the Proposed Solution:

1. Telehealth and AI-Driven Tools: Virtual Mental Health Services: Telepsychiatry can connect patients in underserved areas with licensed professionals.

AI-Powered Screening and Therapy: AI-based tools can assist in early diagnosis, monitoring, and offering guided cognitive-behavioral therapy (CBT). Tools like chatbots provide 24/7 support for mild-to-moderate cases.

2. Community Mental Health Programs: Train peer support specialists and community health workers to offer localized, culturally tailored support and education.

Embed mental health programs into schools, workplaces, and community centers to promote early intervention and awareness.

3. Integration with Primary Care: Implement integrated care models that embed mental health professionals within primary care clinics. This ensures timely identification and treatment of mental health issues.

4. Addressing the Digital Divide: Partner with public agencies to improve internet access and provide training in digital literacy for underserved populations.

 How the Proposed Solution Addresses the Gaps

  1. Bridging the Digital Divide: By addressing technological barriers through training and infrastructure, telehealth becomes accessible to marginalized populations.
  2. Prevention and Community Focus: Including peer specialists and community programs promotes early intervention and education, reducing stigma. 3. Scalability: Telehealth and AI tools allow for cost-effective, scalable solutions that can reach rural and underserved communities.
  3. Cultural Competence: The solution addresses linguistic and cultural barriers by integrating culturally sensitive programs and training community workers.
  4. Integrated Care: Embedding mental health services into primary care ensures comprehensive, coordinated treatment for physical and mental health conditions.

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DESIGN A SOLUTION & ITS OUTCOMES:

 Generalized Anxiety Disorder (GAD) is a persistent and excessive worry about various aspects of life, such as health, work, relationships, or finances. This anxiety often interferes with daily activities and can result in physical symptoms like restlessness, muscle tension, and fatigue. Cognitive Behavioral Therapy (CBT) is a structured psychological intervention that helps individuals recognize, challenge, and change unhelpful thoughts and behaviors that fuel anxiety.

The solution includes psychoeducation, cognitive restructuring, behavioral activation, exposure therapy, relaxation and mindfulness techniques, and problem-solving skills. Psychoeducation helps normalize the experience and reduce the fear of symptoms. Cognitive restructuring involves identifying and challenging irrational or unhelpful thoughts and replacing catastrophic or negative thoughts with realistic, balanced ones. Behavioral activation encourages engagement in positive, fulfilling activities to counteract avoidance and low mood often caused by anxiety. Exposure therapy involves gradual exposure to feared situations or thoughts to reduce avoidance behaviors and desensitize the individual to triggers. Relaxation and mindfulness techniques teach strategies like deep breathing, progressive muscle relaxation, and mindfulness meditation to manage physical symptoms of anxiety. Problem-solving skills involve defining the problem, brainstorming solutions, evaluating pros/cons, and taking action. The implementation process includes assessment and goal-setting, weekly 

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therapy sessions, homework assignments, regular assessments, and relapse prevention. The expected outcomes include short-term outcomes such as reduced physical symptoms, greater awareness of triggers and thought patterns, improved coping skills and emotional regulation, long-term outcomes such as significantly reduced worry and avoidance behaviors, increased resilience in dealing with stress, enhanced quality of life, and overall empowerment to manage anxiety independently. In summary, CBT is a structured approach applicable to various mental health challenges, particularly for GAD, and its strength lies in its practical tools and focus on creating sustainable change in thoughts, behaviors, and emotions.

Plan for Evaluating the Effectiveness of a Counseling Solution Using Mixed Methods: To evaluate the impact of the counseling solution (e.g., CBT for managing anxiety), mixed methods research will combine quantitative (numerical) and qualitative (narrative) data collection and analysis. This approach provides a comprehensive understanding of the solution’s effectiveness, combining the meaning of data collection.

                         Data Collection Plan:

A. Quantitative Methods (Objective Data): Quantitative data helps measure changes in symptoms, behaviors, and outcomes using standardized tools and objective measures.

                              Pre- and Post-Intervention Assessments:

  • Use validated psychometric scales to measure anxiety and related symptoms

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  •  Generalized Anxiety Disorder-7 (GAD-7): Measures the severity of anxiety symptoms.
  • Perceived Stress Scale (PSS): Assesses overall stress levels.
  • Patient Health Questionnaire-9 (PHQ-9): Screens for depressive symptoms, which often co-occur with anxiety.
  • Quality of Life (QoL) Scale: Assesses improvements in daily functioning and satisfaction.

B. Qualitative Methods (Subjective Data): Qualitative data provides rich insights into participants’ experiences, perceptions, and emotional changes during and after counseling.

                                      Semi-Structured Interviews:

  • Conduct interviews with participants at the end of the intervention.
  • Questions explore
  • How clients experienced counseling.
  • Changes they noticed in thoughts, feelings, or behaviors.
  • Perceived benefits and challenges of the solution.

                                        Focus Group Discussions (Optional)

  • Small group discussions allow participants to share experiences, challenges, and improvements in a supportive setting.

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  Data Analysis Plan:

A. Quantitative Analysis:

  1. Descriptive Statistics:
  • Summarize baseline characteristics of participants (e.g., age, gender, symptom severity).
  • Pre-Post Comparisons
  • Use paired t-tests or repeated measures ANOVA to compare pre-intervention, mid-intervention, and post-intervention scores on tools like GAD-7 or QoL scales.
  • Goal: Identify statistically significant reductions in anxiety symptoms and improvements in quality of life.
  • Effect Size
  • Calculate effect sizes (e.g., Cohen’s d) to assess the magnitude of change.

     2. Correlation Analysis:

  • Explore relationships between counseling adherence (e.g., attendance, homework completion) and outcomes (e.g., reduced anxiety scores).
  • Follow-up Data
  • Analyze long-term impact using follow-up assessments to determine whether improvements are sustained.

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  • B. Qualitative Analysis:

      Thematic Analysis: 

  • Transcribe interviews, focus group discussions, and reflective journals.
  • Identify common themes and patterns (e.g., improved coping skills, increased self-awareness, reduced worry).
  1. Coding Process
  • Use manual coding to organize data into key categories.
  • Example Themes:
  • Positive emotional changes (e.g., “I feel calmer and more confident”).
  • Reduced avoidance behaviors.
  • Challenges faced during counseling (e.g., “Exposure exercises were hard at first”).
  1. Triangulation
  • Cross-validate findings by comparing quantitative results (e.g., reduced GAD-7 scores) with qualitative insights (e.g., participant reports of feeling less anxious
  • 3. Integration of Data (Mixed Methods Analysis)
  • To fully assess the effectiveness of the counseling solution, integrate quantitative and qualitative findings:
  • Data Comparison:
  • Compare quantitative symptom reduction with qualitative reports of improved well-being and coping.

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  • Example: “Clients reported reduced worry in interviews, aligning with a significant reduction in GAD-7 scores. “Joint Displays
  • Use visual tools (e.g., tables, and graphs) to combine quantitative trends and qualitative themes for easier interpretation.

      4. Reporting Outcomes:

Quantitative Results: Present changes in symptom scores, effect sizes, and follow-up comparisons using graphs and tables.

Qualitative Findings: Report key themes using quotes and narratives to illustrate participants’ experiences and progress.

Mixed Methods Insights: Highlight how quantitative improvements align with qualitative feedback, providing a comprehensive evaluation.

Recommendations: Provide recommendations for improving the counseling solution based on participant feedback (e.g., adjusting the number of sessions or including more relaxation techniques).

5. Expected Impact and Conclusion: By systematically collecting and analyzing data:

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Expected Outcomes:  Significant reduction in anxiety symptoms (measured by tools like GAD-7).Improved coping skills and quality of life (qualitative reports).

Long-Term Impact

  • Participants sustain improvements in stress management and daily functioning.
  • Evidence-based proof of the solution’s effectiveness informs future implementations.
  •  The mixed-methods approach ensures both the measurable outcomes and lived experiences of participants are captured, providing a holistic evaluation of the counseling intervention, and measurable outcomes with deeper insights into client experience

Conclusion: Designing evidence-based management solutions for counseling research ensures that interventions, policies, and practices are grounded in empirical data and proven methodologies. By integrating research findings, clinical expertise, and client needs, this approach enhances the effectiveness, efficiency, and ethical integrity of counseling services. It promotes informed decision-making, improves client outcomes, and supports the continuous advancement of counseling practices.

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                                                           Reference:

1. Research.com, How to Write Research Methodology in 2024: Overview, Tips, and Techniques – Mr. Emed Bouchrika, January 2, 2024

2 . What is a research Methodology? — Collis & Hussey , 2014 , P-50

3. How is counseling different for teens than adults — Highland springs clinic.org /Blog, March 14, 2023.

4, How to write a methodology (with trips & Faqs) — Indeed .com, Editorial team, 2022 

5. Mix methods Research: A discussion paper – Julia Brannen, University College London

 NIMH: Depression Basics

6. View the NIMH website for statistics from the 2017 National Survey on Drug Use and Health

7. American Psychiatric Association. (2013). Diagnostic and statistical manual of mental disorders (5th ed.). Arlington, VA: American Psychiatric Publishing.

8. Sadock, B. J., Sadock, V. A., & Ruiz, P. (2009). Comprehensive Textbook of Psychiatry (Ninth edition.) Philadelphia: Wolters Kluwer.

9 . Additional Statistics and Resources: Mental Health America: State of Mental Health in America 2020 Report

APA: Stress in America: A National Mental Health Crisis (Oct 2020)                                                                                                           

10 . The challenges of conducting mental health research among resettled refugee populations: An ecological framework from a researcher’s perspective A. A. A. Manic J. Delanie, Carlin M. van Es Ankle M. Lahi’s & Nora Moore.

11. Ethics in Psychiatric Research: Issues and Recommendations, Indian J Psychol Med. 2017 Sep-Oct; 39(5): 558–565.

Doi: 10.4103/IJPSYM.IJPSYM_131_17

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